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Order Confirmation Online orders are not confirmed unless confirmed by us through phone, fax or email. If you do not hear from us after 48 hours from order date, please contact us at 03 - 42965855. Confirmation of your fax booking will be made via the telephone. If you do not hear from us 3 days before the function date. Kindly contact us at Tel: 03 - 42965855. Origin Taste reserved the right to rejec customer orders when it is fully booked.
Payment Payments must be made either in cash or cheque upon delivery of food. For cheque payments, please make the cheque payable to ' Origin Taste Cateres'. For cash payment, customer is required to request for a signed/initialed receipt of payment upon delivery of food by our staff. Origin Taste will not entertain any dispute of payment unless proof of payment can be furnished.
30% booking deposit is applicable for all buffet catering orders. Full payment by cash or cheque is required upon food delivery on function day.
Cancellation Policy All payment made are not refundable in the event of cancellation of function. Customer agrees to compensate Origin Taste 30% of the total buffet costs if customer cancel the order less than three (3) working days from the event date. Customer agrees to compensate Origin Taste 100% of the total buffet cost if customer cancel the order less than one(1) working day from the event date, ie. no refund allowed.
CATERING BUFFET SERVICE
a) Please place order at least 5 days in advance. b) Any change in menus after confirmation must be made within 3 days notice. c) Substitution of dishes – You may substitute dishes of the same value (Example: Sweet & Sout Fish Fillet with Butter Milk Fish Fillet) You may change up to a maximum of 3 dishes. Ala Carte pricing is applicable if additional dish is added. d) We reserve the right to replace any item with another of equivalent value depending on availability. e) Maximum of 4 hours per function, inclusive set up time.
Example:- Breakfast : 8:30a.m - 12:30 a.m. Lunch : 12:30p.m - 3:30 p.m. Dinner: 6:30 p.m - 10:30 a.m.
* Kindly discuss with our sales consultant if you have special request on event time.
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